FAQs
Dishwassher
IMPORTANT: For correct use of the dishwasher, excess food must be removed before placing the dishes in the dishwasher and placing them in the organic waste. 1.- Press the power button. 2.- Select the washing cycle you want (we recommend eco) 3.- ...
Tips for Using Hot Water: Pushkin and Del Valle Norte
Tips for Using Hot Water This tips applies to Casa Pushkin and Casa del Valle Norte. Step 1: Open the hot water valve. Once the water starts to come out hot, keep it that way. Do not close it. Step 2: Adjust the temperature with cold water. If the ...
Meeting Request in the Covive House Network
Requirements for Having Meetings at Home This article describes the requirements for having meetings in the Covive House Network, in accordance with the Coexistence Agreement , which stipulates the following: It is not permitted to have parties, ...
How to use your Salto digital key?
How to use your Salto digital key? Before your arrival, you will receive an email with the instructions. Please register with the email address you provided us when signing your contract. First, download the SALTO KS app on your mobile phone. Android ...
What should I do on the day of my departure? - Check-out process
Check-out First of all, thank you very much for choosing us and being part of our community. In order to make your check out simple and hassle free, please fill out this form no later than 12:00 pm on the day of your departure to begin the process of ...
How to contract an aditional Service?
What does my monthly payment include? Room Furniture: bed, mattress, bureau, closet, bedding and towels, and bureau lamp with focus. Services: maintenance, internet, electricity, water, purified water, gas and weekly cleaning service for shared areas ...
How to use the Luckey digital key?
How to use the digital key? Before your arrival, you will receive an email with instructions. Please register with the email address you provided us. First, download the Luckey (Sofía Locks) app on your mobile phone. Android: ...
What are the most important clauses of my leasing contract?
Here's a little summary for you: Even if your stay is only for 1 month, you must send a ticket 30 days in advance giving notice of your departure, the date and the reason. We'll take care of the rest! If you don't send your ticket 30 days in advance, ...
Can I have visitors or guests stay in my room?
? Guest stay The stay (from one night) of guests are allowed only if the guest sleeps inside the room of the Inhabitant. The Inhabitant will be solely responsible for ensuring that the Guest respects the Coexistence Agreement and the Property ...
Community Agreement
At Covive we want to make living in your home as comfortable and pleasant as possible. We want that by sharing, living is lighter and with more incredible spaces. ? Covive Values and Community When the contract is signed, we share your files with ...
What does my monthly contribution include?
Your monthly contribution includes: 1) Room equipped with: Bed Mattress Desk with lamp and spotlight Closet Linens Body towel Hand Towel 2) Furnished shared areas: equipped kitchen, dining room and living room. 3) Services: Maintenance, internet, ...
What do I do if I want to end my stay at Covive?
Spanish Version: What do I do if I want to end my stay at Covive? What do I do if I want to end my stay at Covive? If you want to end your stay at Covive, you must request your Termination Contract, a document that Covive issues to terminate an ...